Shipping & Returns

 

Tasi's online processing times are Monday-Friday 9am-5pm. Please note that all of our items are handmade to order. Orders are typically shipped within 5-10 working days, however they can take up to two weeks or more to ship during busy periods. If you require an order for a particular date please email us before placing the order to ensure this is possible.

All prices on our site are displayed in Australian Dollars, and will be charged in Australian Dollars. 

Shipping within Australia is free for orders over $200. Orders under $200 is charged at a flat rate of $10.

International shipping is a flat rate of $25. Customs charges upon entering the customers country are the customers responsibility. 

Unfortunately we do not refund change of mind purchases, please choose carefully. We will offer a full refund for faulty goods. If you receive your item and the sizing is unsuitable, please email us at hello@tasitravels.com to arrange an exchange. Please note this will incur a postage fee at the customer's expense. All returns must be sent to Tasi with a pre-paid satchel. Exchanges are not available on sale items.